Who we are

APG eCommerce Solutions (Australia Post Global eCommerce Solutions) journey started in 2013 as Startrack International, focusing on increasing Inbound parcel volumes into Australia from different origins worldwide. In 2016, after a successful growth on Inbound Australia, Startrack International was acquired by Aramex Global Solutions, a joint venture between Aramex and Australia Post that was formed to expand its International footprint and presence outside Australia. In 2019 and with 2 years of exponential and fast revenue growth, Australia Post took full ownership of Aramex Global Solutions to strengthen its International capability and accelerate its expansion strategy in the global e-commerce business. Since this acquisition, the company has been rebranded as APG eCommerce Solutions.

Today APG eCommerce Solutions is one of the leading suppliers of cross-border e-commerce delivery solutions. With an established presence in key global trade lanes, including Asia, Europe and the USA, APG provides end-to-end logistics solutions to a portfolio of iconic global e-commerce merchants. We offer a unique delivery experience thanks to our bespoke platform that combines Australia Post's unrivalled last-mile capabilities with a strong partnership network of postal operators and best-in-class e-commerce delivery companies such as SaiCheng Logistics, Australia Post's joint venture with China Post for China.

Our solutions are customer-centric, innovative and backed by agile and cutting-edge technology. They are designed to give etailers and retailers alike a competitive advantage in a fast-moving e-commerce environment, with proactive end-to-end visibility, shipping order management and much more.

Together we can open new markets and provide more insight into customer needs and buying habits. Most of all, we at APG eCommerce Solutions are passionate about e-commerce and are driven to deliver an outstanding experience and value to our customers and beyond.

 
 
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Our Principles & Core Values
The APG team is committed to achieving its objectives adhering at all times to the following core values:
 
  • We are customer focused in all that we do without compromising safety.

  • We are agile and act in a timely and anti-bureaucratic manner.

  • We are strong communicators who speak the language of our customers, are succinct and prefer face-to-face; real or virtual.

  • We are team players motivated to achieve our own goals in a collaborative way that drives success.

  • We are innovative and committed to continuously improving solutions and to learning from the best, as well as past experience.

  • We are commercial in all that we do with a focus on cost, value and speed to get things done.

  • We are accountable and honest about our performance and opportunities for improvement or development.

  • We are passionate about the ecommerce market and delivering an outstanding customer experience and we celebrate our customers' successes.

  • We are empowered and operate with a "can do" attitude to achieve our goals and the goals of our customers.

  • We are ethical and compliant with the letter and the spirit of the law and being a good corporate citizen.

 
Our Ambition

At APG eCommerce, our ambition is to improve both the shipper and the shopper's experience through innovation and cutting-edge technology, paired with our logistics and ecommerce expertise. We want to deliver a faultless customer experience that in turn generates repeat sales and more customers. We aspire to be your competitive advantage.

Through a superior execution of our ecommerce solutions that promise to deliver, we will grow your business through evolution, innovation and agility, in turner building strong relationships with our clients and becoming recognised as the go-to logistic partner worldwide.

Our Expertise: eCommerce

The team behind APG eCommerce are hand-picked industry leading experts from major international players. We have unrivalled capability in successfully coordinating ecommerce orders from the merchant etailer or marketplace, directly to the door of the final consumer along with integrated returns.

We are passionate about ecommerce and delivering an outstanding customer experience where consumers globally have the same online shopping experience no matter their location.

Our Core Market: Australia

The Australian e-commerce landscape is fast-moving and seeing dramatic growth. The consumer relies heavily on imported goods and as the market continues to expand at a rapid pace, plenty of potential opportunities present themselves for cross-border etailers.

APG eCommerce Solutions brings together the regional expertise of Australia Post and the know-how of a strong cross border solution; We can help your business establish a reliable sales channel to the Australia and New Zealand markets.